#033: Managing Tough People: Part 1

Managing tough people is not easy. In this week’s episode I break down the #1 strategy you need to transform someone whose a problem into someone with loads of potential. 

You have someone on your team that’s tougher for you to manage than the others.  

It’s uncomfortable.  

Whenever you have to “deal with” that person, you get anxious. You tend to avoid “dealing with” this person if you can.  

When you have to give them feedback or their review, you think of it as a “tough conversation”.

You inadvertently start to avoid that person or not make eye contact as much.

You stop giving them projects because you think it’s going to be more work for you.

And let’s be honest, you resent them a little bit for all of that.

At the same time, you don’t want to get rid of them because they deliver great work.

What is the best way to handle this situation?

In this week’s episode I break down how to transform someone whose a problem into someone with loads of potential.

And since there is so much to cover, I’m breaking this episode into two parts so we can cover;

  • What makes tough people tough
  • The first thing you must do with your tough person
  • What tough people need from you to be successful
  • Five things you can practice to influence their growth

These episodes are full of tips and real client stories and is a must listen for anyone with tough people to manage

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